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FAQ: Choosing a Cruise \| Booking a Cruise \| Getting to the Cruise \| While onboard \| While in Port \| After the Cruise

Q&A: Booking The Cruise...

How do I book?

Our web site was designed to make it easy to find all the information you need at your finger-tips. Search for the cruise you want, select the cabin type, book it and you're done.

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How do I pay for my cruise?

An initial deposit of $250-$400 per person is due at the time of booking. Final payments are due at least 75 days prior to departure. Details will be provided when your cruise booking is confirmed. You may use a credit card for these payments.

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What's included in the price?

A cruise is a great value and includes all your meals, comfortable accommodations, world class entertainment plus visits to exciting ports of call.

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How do I pick a cabin? What are my options?

What cabin you pick mainly depends on your budget and personal preferences. Cabin categories vary in price and include suites, mini-suites, balconies, and outside or inside staterooms. Most ships have standard size cabins, but categories and sizing vary greatly by cruise line. The layout of the cabin beds can also make a difference to you�there can be bunk beds, two beds side-by-side, or one large bed in a given stateroom. Once you find the cruise you want to go on, you will be presented with a list of options and cabin types that you can select from based on availability.

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If I�m single, do I have to share a cabin?

No, you do not have to share a cabin with anyone. However, cruise cabin prices are determined by "double occupancy." In other words, in some cases, you may pay twice as much to have your own room.

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Can I get matched with a roommate?

Some cruise lines and cruise providers offer a "single share" program, which will find a roommate for you so you can cruise at the lower double occupancy rate. Understand that you do not have a choice in roommates, and you risk being stuck in a cabin with someone who you are not comfortable with.

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Can I book for a group, ceremony, or other special occasion?

If you have a group, commitment ceremony or any other special occasion, one of our expert cruise consultants can make arrangements for you.

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What does my cruise fare include? What's not included?

Your cruise fare includes your stateroom, meals, onboard activities, entertainment, and transportation from port to port. Your extra expenses will be alcoholic drinks, soft drinks, optional shore excursions, and personal services such as those for spa, hair care, port charges, taxes, airfare, transfers and booking processing fees. For more details on what's include with your cruise - click here.

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Should I buy insurance?

Insurance is available and strongly encouraged. Cruises are generally non-refundable after final payment has been made, and you can incur penalties for cancellation. Insurance can protect you from losing your money if you need to cancel due to unforeseen events such as illness and travel delay. We highly recommend optional travel insurance to protect you and your vacation investment.

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Can I buy pre or post-cruise packages?

Yes, you can buy a pre and/or post-cruise package that can include airfare, hotel stays, transfers, etc.

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How do I pay for my cruise?

Usually, your cruise costs will be broken down into two payments: (1) a small deposit of between $250 - $400 per person, due at the time of booking, and (2) the remaining balance, due approximately 75 days before the sailing date. Bookings made within 75 days of the sailing date must be paid for in full at the time of booking. You can pay with any major credit card.

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If I cancel my cruise, will I receive a refund?

Refund policies vary by cruise line. Generally, to receive a full refund, you must send a notice of cancellation in writing, and the cruise line must receive it by the given cancellation penalty period. Travel insurance is strongly recommended to protect you from loosing your money should you need to cancel. Each cruise line has cancellation policies that begin approximately 60-75 days prior to departure and start with penalties including your full deposit. These penalties increase to 100% as you near the cruise departure. Each guest will be provided with the specific cruise line cancellation policies at the time of booking your cruise.

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When will I get my cruise tickets?

Our goal is to get your tickets to you as soon as they are issued by the cruise line; usually 2-3 weeks prior to departure. Your cruise tickets will include your passage ticket, baggage tags, information about the cruise ship and its amenities, a shore excursion booklet about optional tour packages sold onboard, and, if applicable, any private events schedule.

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